Use your time where
it’s most
valuable
The middle man you need
We’re the friendly face and helping hand of your software vendor of choice, offering an extra layer of support and guidance when you need it.
We’re accredited and approved by them to help with any queries, hiccups, or complexities that may arise, and leverage our strong relationships with them to create efficiencies and get your systems running smoother, quicker.
Our Partners
Every angle of
your technology,
covered
Industry Certifications & Accreditations
Recognized certifications in OnBase (API, Admin, Workflow, Installer), CompTIA, and AIIM, affirming expertise in ECM, security, and IT infrastructure.
ITIL & Agile Methodologies
Experienced in ITIL and Agile frameworks to enhance IT service management, aligning with industry best practices and prioritizing customer-focused service delivery.
Project Management Services
Project Planning and Scheduling: Detailed project management to drive successful project delivery. Quality Assurance: Implementing rigorous quality control to meet or exceed standards.
File Transfer & Managed File Transfer (MFT)
Knowledgeable in MFT solutions such as JScape to ensure secure, reliable data exchange between systems and partners.
Accessibility & Digital Inclusion
Section 508 and WCAG Compliance: Ensuring digital services are accessible to all users. Inclusive Digital Design: Developing accessible digital solutions to promote equal access to services.
Database Administration & Management
Advanced knowledge of SQL and NoSQL databases (MS SQL, Oracle, MySQL, PostgreSQL, MongoDB, and DB2). Specialization in DB2 Data Sharing, Disaster Recovery, high-availability solutions, and data integrity management.
Disaster Recovery & Continuity
Disaster Recovery Planning: Developing strategies to maintain continuity of essential public services. Business Continuity Management: Plans to ensure operational resilience during and after disruptions.
Artificial Intelligence & Analytics
AI and Machine Learning: Implementing AI for predictive analytics and operational efficiency. Data Analytics and Business Intelligence: Leveraging analytics to support policy-making and enhance public services.
Cloud & Virtualization Expertise
Proficiency in major cloud platforms (AWS, Azure, OCI, GCP) and container technologies (Kubernetes, Docker, Docker Swarm). Experienced in managing virtual environments with VMware and OpenStack, including container orchestration for efficient application deployment.
IT Security & Compliance
Certified in CompTIA Security+ and BMC Enterprise Security, with expertise in HIPAA and SOX compliance for secure data handling. Proficient in managing enterprise security systems, including agent-based control, user access, and role-based security configurations.
Network & Infrastructure Administration
Extensive experience with network and system administration on Cisco platforms (UCS, ACI, Nexus), Unix/Linux, and Windows. Expertise in hybrid and on-prem infrastructure optimization, ensuring robust and scalable network solutions.
Cybersecurity & Compliance
Federal IT Compliance: Expertise in guiding agencies through NIST, FISMA, and FedRAMP compliance. Cybersecurity Solutions: Comprehensive measures including threat intelligence, endpoint security, and incident response.
Application & Systems Integration
Competency in ERP and business intelligence platforms (SAP, PeopleSoft, Informatica, Salesforce) for seamless integration with workload automation tools. Proficient with collaboration tools like JIRA, Confluence, and Office365 for cross-team project management.
Enterprise Scheduling & Workload Automation
Expertise in Tidal Enterprise Scheduler and Automic Automation for job scheduling, workflow management, and process automation. Skilled in deploying, managing, and optimizing large-scale scheduling environments, supporting thousands of jobs daily with advanced alerting, class, queue, and variable management.
Scripting, Coding, & DevOps
Skilled in programming and scripting languages (Java, Python, SQL, C++, shell scripting) for custom development and automation. Proficiency in DevOps tools (Ansible, Chef, Apache Airflow) supporting infrastructure as code, automated deployments, and system monitoring.
Digital & IT Modernization
Digital Transformation Consulting: Strategic guidance to enhance digital public services, focusing on accessibility and citizen engagement. Legacy System Upgrades: Modernization services for outdated IT systems, improving efficiency and security. Cloud Migration and Management: Seamless cloud transition with federal security compliance.
The support you need, whenever you need it
We aren’t the nameless, faceless ones hiding in the safety of a dark basement, nourished only by the light of our monitors. We’re your partners. We’re part of your team, and we’re committed to maintaining strong relationships. This means we’re available whenever you need help, guidance, or support, and always happy to jump on a call.
We start with your goals in mind
Before anything else, we fully immerse ourselves in your organization. This helps us to understand your needs and challenges. Aligned on what has to be done and where you need to get to, we then proactively implement solutions that help you manage complexity and navigate change.
To productivity
and
beyond
We’re not just here to solve today’s challenges and send you back to work. Our goal is to ensure your technology works at its full potential, always. That means we’re constantly looking for better ways to keep your systems running smoothly and processes running efficiently—now and in the future.
Our accreditations,
certifications
certifications
Software + Business Accreditations
-
Redwood Certified and Accredited
- TIDAL, Active Batch, RMJ, JSCAPE
-
Broadcom Certified and Accredited
- Automic, AppWorx, AAI, Autosys
- Microsoft Gold Partner
- Microsoft Certified Professional
- Microsoft Systems Engineer
- CCNA (Certified Cisco Network Associate)
- ITIL Agile and SDLC Accredited
- CompTIA (Computing Technology Industry Association) Accredited
- AIIM Certified Information Professional Accredited
- PMP (Project Management Professional) Certified
Compliance Certifications
- ISO/IEC 27001
- ISO/IEC 27017
- ISO/ESC 27018
- SOC2
- ISO 9001:2015
- ISO/IEC 27701:2019
- SOC 2 + HIPAA
- SOC 1 (SSAE 18 & ISAE 3402 - TYPE 2)
- Web Content Accessibility Guidelines (WCAG)
- ISO 22301 - BCMS
- GoBD
- Zoho
Military Achievements
-
Honor graduate
- Aircraft Electrical Repair
-
Mountaineering and Repelling
- Korea
- Apache Longbow AH-64D
- Army Achievement Medal
- Good Conduct Medal
